Social media management

A feed people follow, and then buy from.

Strategy, content, publishing and community management run by one team in Dubai — and reported against the enquiries your social channels bring in, not the likes they collect.

Instagram TikTok LinkedIn Facebook Snapchat YouTube Shorts

Build a monthly plan

Move the slider
20feed posts a month
51015202530
6Reels
5Carousels
9Static
25Stories
Platforms covered3
On-location shoot days1 full day
Community managementDaily, 9am – 9pm
LanguagesEnglish + Arabic

Illustrative plan. Your final scope is set after the audit, based on what your audience actually responds to.

02WHERE WE POST

Every platform has a different job.

Posting the same thing everywhere is the quickest way to be ignored everywhere. We pick the two or three channels your customers actually use, and give each one a role.

Instagram

Discovery and trust

Reels to reach new people, carousels to explain, and Stories to keep existing followers close. For most UAE brands, this is the shop window.

TikTok

Reach at low cost

Native, fast, creator-style video that doesn't look like an ad. Strongest for consumer brands, food, beauty and anything worth demonstrating.

LinkedIn

Authority for B2B

Founder and company posts that build credibility with decision-makers, for long sales cycles where trust has to come before the call.

Facebook

Community and older audiences

Still where many property, healthcare and family buyers spend time, and the home of reviews, groups and Messenger enquiries.

Snapchat

Young Gulf audiences

Unusually high daily use across the UAE and Saudi Arabia. Short vertical content and Stories for brands selling to under-35s.

YouTube Shorts

Search that keeps working

Short videos that keep getting found through search months after posting — the most evergreen of the short-form formats.

03IN DETAIL

What the work actually looks like.

Content production

Made for the format, not resized into it

People decide in the first two seconds. Every reel is planned around a hook, a reason to keep watching and a clear next step — then shot, edited and captioned for silent viewing.

  • Content pillars & themes
  • Scripts & hooks
  • On-location shoots in the UAE
  • Editing & motion graphics
  • Carousel & static design
  • English & Arabic captions
  • Hashtag & keyword research
  • Trend & audio monitoring
Talk about content
Reel storyboard25 seconds
0–2sHook"Your freestyle stroke has one major leak."
2–8sProblemDropping your elbow too early in the catch phase.
8–20sProofBefore and after technique breakdown.
20–25sAsk"Comment SWIM for our training schedule."
Viewers still watching at the ask62%

Illustrative example.

Community management

Every enquiry answered while it's still warm

A comment asking about class slots is a sales lead. We reply in your voice, in English or Arabic, and pass anyone ready to book straight to your coaching team — so nothing sits unanswered over the weekend.

  • Comment & DM replies
  • Approved reply library
  • Lead hand-off to WhatsApp
  • Review responses
  • Negative comment escalation
  • Weekend & holiday cover
  • Saved replies & auto-responses
  • Response-time tracking
Ask about community management
Recent MessagesAverage Response time : 14 min
Instagram comment9:12am

Do you have weekend swimming classes for beginners?

Yes! We have beginner weekend slots for adults and kids. We've sent the lane schedule and rates to your DMs.Replied in 8 min
Instagram DM9:40am

هل توافرون تدريب سباحة خاص للأطفال؟

أهلاً بك! نتوفر لدينا حصص سباحة خاصة للأطفال مع مدربين معتمدين، وسيتواصل معك فريقنا عبر واتساب لتحديد الأوقات.Replied in 11 min · passed to booking team
Facebook review10:05am

Great coaching staff, but the changing rooms were crowded.

Thank you for the feedback — we are staggering locker timings to ensure much more space during peak hours.Replied in 22 min

Illustrative example.

Reporting

Likes at the bottom of the report, not the top

Follower counts are easy to grow and hard to bank. We lead with the numbers that show someone is moving toward booking — saves, profile visits, link clicks and DM enquiries — and connect them to your leads.

  • Monthly performance report
  • Enquiries & leads tracked
  • Best and worst posts explained
  • Competitor benchmarking
  • Audience growth by platform
  • UTM-tagged links
  • Monthly review call
  • Next month's test plan
See a sample report
Monthly reportChange vs last month
DM enquiries+64%
Link clicks+41%
Saves & shares+37%
Profile visits+29%
Reported for context
Followers+6%
Likes+12%

Illustrative figures.

04 Our Clients

Trusted by 250+ growing brands

From rising startups to established groups, we sharpen the digital presence of brands across the UAE — and turn attention into customers.

05Launch

Your first posts live in three weeks.

Long enough to get the strategy right, short enough that you see real content before the first month is over.

  1. Days 1–5

    Audit

    Profiles, competitors and past posts reviewed. You get a written audit with what's working, what isn't and what to fix first.

  2. Days 6–10

    Strategy

    Content pillars, tone of voice, platform roles and the number we'll report against — agreed with you in one call.

  3. Days 11–18

    Production

    The first month is scripted, shot, designed and sent to you as one calendar to approve in a single sitting.

  4. Day 21 onward

    Publish & learn

    Posts go live, the inbox is covered, and each month's plan is shaped by what last month's audience responded to.

06Each month

You always know what you're paying for.

Every month has a defined output, and you can see your accounts and the calendar whenever you like.

Created

  • An approved content calendar
  • Reels, carousels and static posts
  • Daily Stories
  • Captions in English and Arabic
  • Seasonal and campaign content
  • Content reformatted per platform

Managed

  • Scheduling at peak times
  • Comment and DM replies
  • Lead hand-off to your team
  • Review responses
  • Trend and competitor monitoring
  • Profile and highlight updates

Reported

  • Enquiries and leads, not just likes
  • Top and bottom posts explained
  • Monthly review call
  • Next month's content tests
  • You own every account and asset
  • Direct WhatsApp access to your manager
07Questions

Before you ask.

The ones that come up on nearly every first call, answered honestly.

Who owns our social media accounts and content?

You do, always. We work through admin or partner access on your own accounts, and every photo, video and design we produce for you is yours to keep. If we part ways, there is nothing to hand back.

Do you create content in Arabic as well as English?

Yes. Captions, on-screen text and community replies can be in English, Arabic or both. Arabic copy is written natively, not run through a translator, so it reads naturally to a Gulf audience.

Do you shoot content on location?

Yes, across Dubai and the wider UAE. Shoot days are planned around the month's calendar so one day produces several weeks of content. If you'd rather supply your own footage, we'll edit and design around it.

How do approvals work?

You receive the full month's calendar about a week before it starts, with every caption and visual in one place. You can approve it all at once or comment on individual posts. Nothing goes live without your sign-off.

Is paid advertising included?

Organic social media management covers content, publishing and community. Paid campaigns on Meta, TikTok and LinkedIn are run separately through our Meta Ads and performance marketing services — and the two work best together, because the best organic posts become the best ads.

How soon will we see results?

Profile quality and response times improve in the first month. Reach and engagement usually build over the first two to three months as we learn what your audience responds to. Judge it by month three, not week three.

Can you work with our in-house team?

Yes. Some clients keep content in-house and hand us strategy and reporting; others want everything done for them. We'll also document the approach so your own team can keep it running if you bring it in-house later.

08

Request an audit

See what your account is wasting.

Give us read access for a week and we'll come back with the wasted spend figure, where it's going, and what we'd change first. No obligation either way.